Katy's Steak & Wine Pub Borovets, Bulgaria Review & Information

KATY'S restorant nice food ,perfect place to relax!but service is very Poor and this Ugly Agressive waiter as a woman make the place awful

yes i agree with that,have to change the service and everything will be ok !but still best food there.......!try the BLUE guys!

GOOD STEAKS!

yeahh i've been there too ,it's nice place.....she is like a boy(service)

Went to Katys for a steak after reading the reports of the woman (man?). She didn't look as bad as I thought and actuall broke a smile. The service was really quick and efficient. Steaks were great and value for money, would recommend.

There are only two things to remember if you want to have great service in your restaurant:

1. You can train nice people to do anything, but you can't train people to be nice!
2. Once you hire nice people, you have to train them!

The biggest mistake any restaurateur makes is assuming. (I think we all know that old joke about breaking down the word "assume," so let's move on )

Today, 17th of June 2011, we received a letter from the Samokov municipality which informs us that all small restaurants and bars in Borovets should be demolished and this needs to be done till 10th of September. That's a sad day for us all because we had such a great time with all you guys! I'm sorry! Farewell to you all!

Andy, Katy's owner